Visual Art Return Policy:

All Artistic Sales are Final!

Once a payment goes through, payment processing fees are non-refundable to the buyer.

Fashion Item Return Policy:

Unworn and tagged garment purchases are returnable within 15 days of delivery!

All custom garments may take up to 3-4 weeks for the perfect piece to be created for you depending on order volume. Thank you so much for your support and patience!​​

Verbena Vy Shop is not responsible if the customer drops and/or damages their item(s). If your item arrives damaged, you have 24 hours to contact me from the time the USPS tracking shows the package is delivered.

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Package Sent Back?

When filling out at check out you must include your FULL address, don't forget your house/apt/unit/etc. Verbena Vy Shop is not responsible for insufficient addresses submitted by the Consumer.

​If the address mistake was made before a consumer receives their confirmation email they still have the opportunity to fix and correct their address by contacting Verbena Vy Shop. The Consumer has 24 hours to reach out, otherwise, there's no further action that can be done to resolve the issue.​​

By placing an order with Verbena Vy Shop, you agree to these terms & conditions.